Understanding the diversity of experience and thinking of people involved in business process maturity assessments is critical to the development of the Assessity platform. To help me gain some insight I have set-up surveys for four cohorts generally involved in and privy to maturity assessments and their outcomes.
To complete these surveys there is no requirement to be an Assessity user and as a thank you for your time, I will donate $20 (Australian) to charity for each completed survey received – more details on that below.
The surveys cover the following four cohorts – click the link to go straight to the survey, or read on below to understand more:
- Leaders – https://ua5.it/leaders
- Framework custodians: Government and Professional Bodies – https://ua5.it/govpb
- Consultants – https://ua5.it/consultants
- Assessors – Those who have completed maturity assessments – https://ua5.it/assessors
You are welcome to complete more than one survey if you fall into more than one cohort. Read on to find out a bit more about the cohorts and identify which survey is appropriate for you.
Cohort #1: Leaders
This survey covers organisational leaders, the decision makers – board members, government department secretaries, executives and senior managers. This cohort may not contribute directly to the undertaking of a maturity assessment, but they will receive a summary of the outputs including briefings and reports. They will make decisions based on outcomes and recommendations.
The intent of this survey is to clarify what level of trust leaders have for maturity assessments.
Access the survey at https://ua5.it/leaders.
Cohort #2: Framework custodians: Government & Professional Bodies
This survey covers representatives of entities that create and administer maturity models, requirements frameworks and standards for the benefit of a group with a common interest, primarily government and professional bodies. It is often the role of these entities to ensure those within their domain of influence are provided with frameworks that model best practice processes and supply them with support to address weaknesses.
The intent of this survey is to understand how this cohort processes data from members’ maturity assessments and supports them in their quest to uplift their capability maturity.
Access the survey at https://ua5.it/govpb.
Cohort #3: Consultants
Consultants help clients uplift their capabilities in a myriad of disciplines. Part of being able to help a client is understanding what their base-line level of capability maturity is so that the development plan is relevant. The process may then come full-circle with the consultant later re-evaluating their clients’ capability maturity to demonstrate their value.
The intent of this survey is to understand how consultants go about performing maturity assessments and supporting their clients to uplift their capability maturity.
Access the survey at https://ua5.it/consultants.
Cohort #4: Assessors – Those who have completed maturity assessments
This survey is for all those who have ever gone through the process of completing a maturity assessment:
- evaluating the requirements
- considering what level of maturity the organisation is at
- reviewing what evidence there is to support the ratings
- identifying the gaps to close and actions to take to level-up the maturity (if required)
The intent of this survey is to understand the experiences assessors have had when completing maturity assessments.
Access the survey at https://ua5.it/assessors.
As a thank you to those who complete a survey, I’ll donate $20 (Australian) to charity for each one I receive. I’ve shortlisted three charities and you get to nominate your recipient during the survey.
- Black Dog Institute (mental health research – Australia)
- Our Watch (prevention of violence against women and their children – Australia)
- Médecins Sans Frontières | Doctors Without Borders (international humanitarian medical non-governmental organisation – International)
I’ve capped the donation fund at $1,000, with the aim of attracting a collective 50 responses across four surveys.
Please share this page with anyone who you feel could contribute to the research to help hit the target of 50. Thank you!